Emma Ward is Chief Operations Officer at the Port of Dover, where she oversees all operational activity across the Port, including the Ferry Terminal, Marine Operations, Cargo, Cruise and Marina.

With 30 years of experience in port operations, Emma has played a key leadership role in navigating some of the sector’s most significant challenges and periods of change. She was instrumental in steering the Port through Brexit and the Covid-19 pandemic, and more recently has led operational preparations for the introduction of the Entry/Exit System.

Prior to joining the Port of Dover, Emma served in the British Army, where she developed extensive expertise in transport and logistics. Her combination of operational leadership, logistics experience and deep knowledge of port operations has supported the Port through complex and evolving demands.